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Plan
Your Web Site for Profits
Copyright ©
2005-2008 Leva Duell
Most
businesses fail to plan for online success. Knowing your purpose,
audience, and uniqueness are the first steps to developing a successful
web site. Follow these three steps to position your web site for
profits.
Step
1: Determine Your Purpose
The
first step in planning a web site is to determine what you want
to accomplish. Do you want to sell products and services, find new
customers, generate leads, establish credibility, or improve customer
service?
The
purpose of your web site will affect its content and design. Depending
on your goal, you may want an email form, articles, a sales letter,
product information, pictures, a secure online order form, and a
shopping cart.
Step
2: Define Your Target Audience and Their Needs
Many
web sites are too general, trying to attract everybody. Don't make
that mistake. Your web site will be more profitable when focusing
on your ideal prospects who are likely to buy your products or services.
Ask the following questions to create a profile of your ideal customers.
- Who
wants or needs your products or services?
- What
is the age range, gender, profession, industry, income level,
and education of your ideal customers?
- What
are your customers' wants, needs and concerns?
- What
problems can you solve for your customers?
- What
problems do your products or services solve for them?
- Why
will they come to your site?
- What
information do they want?
- Are
most of your customers computer literate?
- What
computer monitor do they have?
- What
software and browser are they using?
- Do
they connect to the Internet with a slow modem or a fast connection
such as cable or DSL?
After
defining your ideal customers, target your web site's content, message,
and design directly to them. Here are some examples of how your
audience affects the design of your web site. Make your text larger
If you are targeting seniors. Use a conservative design If your
prospects are accountants, Make your design colorful for children.
Avoid movies, sounds, Flash animation, or Java programming if your
customers have slow computers and Internet connections,
To
target your content to your ideal customers, tell right away what
your web site is about and what's in it for them. If they don't
read further they were not prospects. Attract your target audience
with a benefit-oriented headline and provides valuable, useful,
and interesting information your prospects are interested in.
Step
3: Demonstrate Your Uniqueness
Emphasize
your uniqueness to make your web site stand out and set you apart
from your competition. Attract your audience with a benefit that
is different from other web sites. What
is your distinct advantage? What separates you from your competition?
What is distinctive about your offer?
Visiting
competing web sites will give you ideas about content, design, and
features you may need for your web site. Then, develop a site that
stands out and distinguishes you from them.
Answer
these questions to help you formulate your uniqueness.
- Why
should prospects buy from you instead of your competitors?
- What
are the most important benefits or results your customers will
achieve from your products or services?
- What
do you do better than anyone else? Do you possess hard-to-find
or specialized expertise or information?
- What
makes your products or services better, unique, or more desirable
than your competitors?
- Do
you have the lowest prices or the highest quality products in
your industry?
- Do
you provide the fastest service or response, the strongest guarantee,
or longest hours?
- Do
you offer a free consultation, initial visit, analysis, or better
advice?
- Do
you keep customers informed with newsletters or information
hotlines?
Determine
what makes your online business unique. Then you can emphasize your
uniqueness to make your web site stand out and set you apart from
your competition.
Plan
your web site for profits. Determine what you want to accomplish
with your web site, who your ideal audience is, and what makes your
online business unique. Only after implementing these steps are
you ready to start developing your web content.
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